We are coming into the colder months of the year, and we are starting to use our EdenPURE Infrared Heater more and more at night. This heater is such a great addition to any house. It allows you to add extra heat to any room that you want to without having to heat the whole rest of the house. Since last winter was such a brutal, cold and snowy winter we used ours a lot. I started to wonder what we would have to do if we needed to get it repaired.
This is what I found out for EdenPURE Infrared Heater Repair:
*Start out by reading the “FAQ” on the EdenPURE’s website. There are several questions in this section that may help with what is going on with your heater.
*Next, take the time to go through the “Troubleshooting” section. They ask you different questions that can help you further diagnose something that may or may wrong.
*If you know what the issue is by using the FAQ and Troubleshooting, then you may choose to fix it yourself. You can find the parts that you need by going to “Find Your Parts”
***IMPORTANT: MAKE SURE YOU HAVE THE CORRECT PRODUCT MODEL***
*If you would like to have your heater repaired, find the nearest place by using the “Service Center Locator.” EdenPURE states to contact the Service Center PRIOR to driving there because sometimes they are able to fix it while you wait if scheduled appropriately.
*If there is not a service center close, submit a “Service Request Form” directly to EdenPURE.
***PROOF OF PURCHASE IS MANDATORY FOR ALL FREE WARRANTY SERVICE***
We have the EdenPURE 1000XL and have been very happy with it. Out of curiosity, I did a Service Center Locator search and found out that the closest place to us is almost 70 miles away. Hopefully we will not have to visit this place anytime soon and our EdenPURE heater will be an extra heating source in the cold winter months!